I am sorry I needed to get that out. Every word is authentic. Technology is terrific, no denying it, and at this point, those who may want to stay without it may wish to stay. This is precisely the point of this newsletter. If you lose your cellular smartphone, you have lost all your contacts—computer crashes, no business today. On the road, forgot your pc must cross returned to get it. Gets domestic Cable/DSL router down, no internet surfing? Where does all this end? Our dependence on technology has invaded our very existence to the core, unluckily……Sure, it has.
Let’s start with cell phones. I constantly hear people complain about the cost of a mobile cellphone or the bill itself. Our problem is that we see the smartphone in our hands now, not the exertions that went into it.
First, we have the meeting of the cellular smartphone, which we all know is pennies on the dollar because of overseas hard work. (Foreign labor is certainly another blog ready to happen.) Although the production of phones can be inexpensive, what about the engineering of the telephone? A few electrical engineers (yearly revenue $ forty-eight,010) somewhere had to be paid to sit there and design that little black or silver smartphone in your pocket.
Secondly, we’ve got the software dressmaker (who earns $60,000 annually) who has to create the software that allows voice dialing, surfing the net, pace dialing, and the myriad of other capabilities we discover in our all-too-familiar cellular telephones.
Finally, we have the community that our wi-fi sign travels on; this consists of the towers that are erected, the various network technicians to hold it going for walks, the satellites that try to prevent our lifeless spots, and the direction the many salespeople, advertising, and marketing teams and top brass who think about the next innovation to hold us purchasing their merchandise. Although I couldn’t locate a genuine quantity for this value, I am sure it is in the millions yearly.
The reason for the cell telephone breakdown is to open your mind as much as the fee of the era. Many people believe that pc technician’s fees are extraordinarily high, which leads me to write this newsletter on why generation sucks.
First of all, manifestly, I do not assume technology sucks. If I did, I would now not have invested 12 years of my life into it. What I do assume sucks is that over time it has emerged as a thankless career wherein human beings feel there are being robbed rather than helped.
When I started my career in Information Technology, the assist table role became nearly as right as being Superman. If you have trouble with your P.C. or name assist desk, we might place you on our geek cape, swoop right down to your floor, restore trouble, and walk away with that appreciation because of all who rejoice in geekdom.
After starting my representative commercial enterprise, I realized that the cause we had all so well cherished again within the top of days was that our fee changed into something obvious to the users. As a consultant, my value is whatever but transparent in the latest day and age. Look at it this way: if you work for a Fortune 500 agency, They have all of the P.C. team of workers you’ll ever want on the payroll; however, if you go for walks with your agency, you’ve got the cost of a P.C. guide and renovation to take in; this means no extra glad faces when we come.
Sad, however genuine, we are now seen as an unavoidable evil rather than a vital part of day-to-day business. Fortunately, there are a couple of computer customers, and as the P.C. consumer becomes more knowledgeable, the higher he becomes a purchaser. Let’s examine the stages of the P.C. person, how they evolve, and how and what a technician deals with each step.
Level 1—amateur person. There are not many left nowadays, considering a baby born in 1980 could surely be 27 years old nowadays. (Geez, I’m growing old.) This means that they have no reminiscence of existence before computers, so nearly everybody today, at minimum, knows what a laptop is and knows how to use one…Or do they?
The beginner consumer usually has the expertise of using a P.C.; however, they no longer recognize the exceptional practices necessary to maintain it hassle-free. They might also download or set up applications and delete the brief files each software will install at some point in the installation procedure. They might also never use the defragment application in every window-based working device to keep the tough pressure contiguous. (If you don’t know what contiguous approach you should be the beginner user speaking about). They can also never run a pandemic scan or download the patches supplied to keep their device up to date with the remaining virus definitions. This is the amateur P.C. person; his face has modified through the years; however, the behavior has not.
Let’s speak about the problems as technicians we face with the newbie consumer. The primary concern is that it’s a lousy mess if you don’t do normal protection for your laptop by the time we get there. Time equals money, so you’re usually miserable when you see the invoice after we’ve done our offerings. Worse is our other problem, which I have named Johnny energy person. Our electricity user isn’t a pretty technician but quite a long way removed from the newbie person; this is the man or woman normally called upon via our novice group to fix the easy P.C. issues. Unfortunately, for all our international techs, he usually doesn’t price for his provider, so the newbie person has ended up pretty used tof having their P.C. fixed free.
Level 2-energy consumer (Johnny) The power person is a far better purchaser inside the consulting industry. You see, for us, they have fixed so many other people’s computers over time that they have gained the expertise that this (being a computer technician) is surely a task. Although he may no longer be a technician on his right property, he has gained insight into the arena of a P.C. tech that our newbie user does not see.
They may also recognize how to hold their computer systems up and jog and hassle loose. However, they have also realized that their core competency is some distance more essential to their bottom line than fixing and preserving their very own computer systems. At this factor, they opt to use outside sources rather than to be troubled with the day-to-day protection of their personal P.C.’s F.Y.I., that is, while your electricity person stops answering your calls when you need him to restore your P.C.
Level three Power-user extraordinaire- This is a tech without the certifications and our favorite client. This purchaser knows networking, patron server relationships, the distinction between working structures, Lan/Wan necessities, and the difference between Linksys and Cisco routers. Overall, he should do my activity if he wants to. Why are they our exceptional customers? Simple, they fee the fee of our knowledge. They remember that a P.C. is a tool much like your vehicle. Your car wishes normal renovation to provide a pleasing, secure journey to and from work, college, football exercise, etc. Your P.C. also wishes the same interest; our energy customers know this.
